> ## Documentation Index
> Fetch the complete documentation index at: https://bunny.net/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Close Account

> How to close your bunny.net account.

If you'd like to stop using bunny.net, you can close your account from the [Account Settings](https://dash.bunny.net/account/settings) page, or go directly to the [Close Account](https://dash.bunny.net/account/settings/close) page.

> [!NOTE]
>
> Thinking about leaving? We'd love to hear from you first. We actively listen
> to feedback and build what our users need to scale. If something's missing for
> you, there's a good chance we're already working on it. [Get in
> touch](https://bunny.net/contact) before you go.

## Before closing your account

> [!WARNING]
>
> Closing your account is permanent and cannot be reversed. All your data will
> be deleted and your account balance cannot be refunded.

Before proceeding:

* Delete all your Pull Zones and Storage Zones
* Download any files you want to keep
* Export any data or configurations you may need

## Close your account

**1. Go to Close Account**

Navigate to [Account Settings](https://dash.bunny.net/account/settings) and
click **Close My Account**, or go directly to the [Close
Account](https://dash.bunny.net/account/settings/close) page.

![Close account section](https://mintcdn.com/bunnynet-cb9733c2/1bTPx1eyQm8EK8W3/images/accounts-and-billing/close-account.png?fit=max\&auto=format\&n=1bTPx1eyQm8EK8W3\&q=85\&s=50f15daff4051b2e543f2fdecb5e2790)

**2. Select a reason**

Select a reason for closing your account. This feedback helps us improve the
service.

**3. Confirm closure**

Click **Close My Account Forever** to complete the account closure.


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